FAQs
1. What age group are your toys suitable for?
Our toys are carefully selected for children aged 3–8 years, focusing on learning, creativity, and safe play.
2. Are your toys safe for children?
Yes. All our toys are child-safe, non-toxic, and suitable for kids when used as recommended.
3. How long does delivery take?
Delivery usually takes 10–15 working days, depending on your location. Exact timelines are mentioned on the product page.
4. Do you offer Cash on Delivery (COD)?
Yes, Cash on Delivery is available for most locations in Pakistan.
5. How much is the delivery fee?
Delivery charges (if any) are clearly shown at checkout before you place the order. No surprises.
6. Can I return or exchange a product?
If you receive a damaged or incorrect item, contact us within 48 hours of delivery and we’ll assist you.
7. What if my child doesn’t like the toy?
We recommend checking the product description, images, and age range carefully before ordering to ensure the best fit for your child.
8. How can I track my order?
Once your order is confirmed, we’ll share tracking details via WhatsApp or email when available.
9. How can I contact BrightNest Toys?
You can reach us anytime via our WhatsApp chat button or email. We respond within 24 hours.
10. Why should I trust BrightNest Toys?
BrightNest Toys focuses on quality educational toys, honest delivery timelines, and responsive customer support — no fake promises.